Support & Contact

We're here to help. Reach out through any of the channels below.

Email Support

For account issues, billing questions, bug reports, or feature requests.

support@instroc.com

Community

Ask questions, share what you've built, and get help from the community.

GitHub Discussions

Report Abuse

Report published apps with harmful, illegal, or policy-violating content.

abuse@instroc.com

Response Times

ChannelTypical Response
EmailWithin 24 hours
Abuse reportsWithin 24 hours
GitHub DiscussionsWithin 48 hours

Reporting a Bug or Issue

To help us resolve your issue quickly, please include:

  • A description of what happened and what you expected
  • Steps to reproduce the problem (if applicable)
  • Your project name or URL
  • Screenshots or screen recordings (if helpful)
  • Browser and operating system you're using

Reporting Abuse or Content Violations

If you encounter a published app that contains harmful, illegal, or policy-violating content, please email abuse@instroc.com with:

  • The URL of the app or page in question
  • A description of the content or behavior you're reporting
  • Screenshots or evidence (if available)
  • The category of violation (e.g. phishing, malware, hate speech, copyright infringement, illegal content)

We review all reports and take action in accordance with our Terms of Service. Confirmed violations may result in the app being taken down and the account being suspended.

Other Inquiries

Abuse & Content Violations: abuse@instroc.com

Privacy & Data Requests: privacy@instroc.com

Legal: legal@instroc.com

Partnerships & Business: hello@instroc.com